I would like information on immigrating to Canada, family sponsorships, Canadian citizenship, passport and visa requests or customs issues.

• Please contact the Department of Citizenship and Immigration Canada (CIC) if you require information on refugee claims made outside of Canada, immigration to Canada, family sponsorships or visas.
• The Canada Border Services Agency (CBSA) should be contacted if you require information on customs, enforcement or detention matters.
• With respect to information on passports, please contact Passport Canada.

Due to privacy concerns, we do not send or receive information about a specific case before the IRB by email. Please contact the regional office where the case is being processed, by regular mail or by telephone.